3-day course
Training course overview
The role of a qualified and effective operator is essential for the safety and security of the public as well as gathering vital evidence. This 3 day course will teach you the latest in technology, legislation, policy and procedures and surveillance techniques
This course will provide learners with the qualifications required to obtain a SIA licence required if you undertake the licensable activities of a public space surveillance (CCTV) operative.
- Communication Skills and Customer Care
- Roles and Responsibilities
- Codes of Practice and operational procedures
- Using technology effectively
- Legislation
- Dealing with Incidents
- CCTV Surveillance Techniques
- Body Language
- Behavioural analysis
- Situational Awareness
- Producing Evidence
- Emergency Procedures
- Health and Safety
- Practical Assessment
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